Frequently Asked Questions
Have a question? We've got answers. If you don't see your question here, reach out to our support team.
🎓 General Information
1. What is IMAV Learning Academy?
IMAV Learning Academy is a premier EdTech platform offering live, interactive technical courses for students in grades 7-12 and beyond. We focus on practical skills like Programming, Electronics, and Robotics.
2. Are the courses live or recorded?
Our primary focus is on Live Interactive Sessions led by expert instructors. However, all live sessions are recorded and made available in your dashboard for revision.
3. Do I get a certificate upon completion?
Yes! Upon successfully completing a course and its final project, you will receive a verified Certificate of Completion from IMAV Learning Academy.
4. Who are the instructors?
Our instructors are industry professionals and experienced educators with deep expertise in their respective fields (Coding, IoT, AI, etc.).
💻 Enrollment & Access
5. How do I enroll in a course?
Simply browse our Courses page, select the program you are interested in, and click Enroll Now. You will be guided to the secure payment checkout.
6. When do the courses start?
We run cohort-based batches. New batches typically start at the beginning of every month. The specific start date is mentioned on the course details page.
7. How long do I have access to the course material?
You have lifetime access to the recorded sessions, notes, and assignments even after the live course concludes.
8. Can I switch batches if I miss the start date?
Yes, if you haven't attended more than 2 classes, you can request a batch transfer by contacting support. Transfers are subject to seat availability.
🚀 Live Classes & Technicals
9. What platform is used for live classes?
We use Zoom or Google Meet for our live sessions. Links are shared 24 hours prior to class via email and your student dashboard.
10. What if I miss a live class?
Don't worry! Every session is recorded and uploaded to your dashboard within 24 hours. You can watch it at your own pace.
11. Do I need a powerful computer?
For most programming courses (Python, Web Dev), a standard laptop (Windows/Mac) with 4GB RAM is sufficient. For AI/ML, 8GB RAM is recommended.
12. Is there a mobile app?
Currently, our platform is web-based and optimized for desktops/laptops to ensure the best coding experience. A mobile companion app is in development.
💳 Payments & Refunds
13. What payment methods do you accept?
We accept all major Indian payment modes including UPI, Credit/Debit Cards, Net Banking, and Wallets via our secure partner, Razorpay.
14. Is there a refund policy?
Yes. You can claim a refund within 7 days of the course start date if you are unsatisfied. Please refer to our Refund Policy for details. Refund Policy
15. Can I pay in installments?
EMI options are available for select high-value courses through Razorpay at checkout.
16. Are there any hidden fees?
No. The price you see on the checkout page is the final price, inclusive of all taxes (GST).
🤝 Support & Careers
17. How do I clear my doubts during the course?
You can ask questions instantly during the live class. Additionally, we have a dedicated Discord community for 24/7 doubt support.
18. Do you provide job assistance?
For our advanced career-track courses, we provide resume reviews, mock interviews, and access to our hiring partner network.
19. How do I contact customer support?
You can email us at [email protected] or call our helpline number listed in the footer.
20. Can I become an instructor at IMAV?
We are always looking for talent! If you are passionate about teaching tech, check our Careers page or email your resume to [email protected].