Privacy Policy

Last Updated: 17th Feb 2026

1. Introduction

IMAV Learning Academy Private Limited (“Company”, “IMAV”, “We”, “Our”, “Us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, process, and protect information when you:

  • Visit our website
  • Register for courses
  • Purchase live or recorded courses
  • Use our LMS (Moodle platform)
  • Interact with our support team
  • Participate in marketing communications

This policy applies to students, parents, users, employees, freelancers, campus ambassadors, partners, and website visitors.

2. Information We Collect

2.1 Information Collected from Students / Parents

We may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Residential City/State
  • School Name
  • School ID (if required for verification purposes)
  • Course enrollment details
  • Academic performance data (via Moodle LMS)
  • Attendance records
  • Device/IP information
  • Chat support data (name, email, queries submitted)

We DO NOT collect Aadhaar, PAN, or Government IDs from students.

2.2 Information Collected from Employees

For employees, we may collect:

  • Aadhaar Number
  • PAN Number
  • Government-issued identification
  • Bank details
  • Address proof
  • Employment documentation

Employee data is processed for compliance with Indian labor, tax, and regulatory laws.

2.3 Payment Information

Payments are processed through authorized third-party payment gateway providers.

  • We do NOT store full card details.
  • We may store transaction ID, payment status, and amount paid.

2.4 Marketing & Communication Data

We may collect and use data for:

  • Promotional emails
  • SMS marketing
  • WhatsApp marketing
  • Cold calling campaigns
  • Retargeting ads

Users may opt out at any time by contacting us or using unsubscribe options.

2.5 Automatically Collected Information

We automatically collect:

  • IP address
  • Browser type
  • Device type
  • Location (approximate)
  • Pages visited
  • Time spent on website

This is collected via cookies and analytics tools (including GA4-based tracking).

3. How We Use Your Information

We use data to:

  • Provide course access
  • Create login credentials
  • Allocate batches and teachers
  • Track academic progress (via Moodle LMS)
  • Improve course quality
  • Provide support services
  • Send transactional emails and receipts
  • Send promotional communications
  • Run targeted advertising campaigns
  • Comply with legal obligations

4. Marketing & Advertising

We may use third-party platforms such as:

  • Search engines
  • Social media platforms
  • Video platforms
  • Blogging platforms

to run advertisements and remarketing campaigns.

Your data may be used for:

  • Lookalike audiences
  • Retargeting
  • Conversion tracking

You may disable personalized ads through your browser or platform settings.

5. WhatsApp, SMS & Call Marketing

By providing your contact number, you consent to receive:

  • Promotional messages
  • Course updates
  • Informational notifications
  • Sales calls

You may withdraw consent at any time.

6. LMS Data & Student Performance

We use Moodle LMS to:

  • Store attendance
  • Store performance records
  • Track assignments and tests
  • Record course progress

Academic data is stored securely and used solely for educational purposes.

7. Cookies & Tracking

We use cookies for:

  • Analytics (GA4-based tracking)
  • Website functionality
  • Session management
  • Chat support tracking
  • Ad performance tracking

For detailed information, please refer to our Cookie Policy.

8. Data Sharing

We may share data with:

  • Payment gateway providers
  • Hosting service providers
  • LMS providers
  • Marketing platforms
  • Advertising networks
  • Government authorities (if legally required)

We do NOT sell personal data.

9. Data Retention

We retain personal data:

  • As long as account remains active
  • As required for legal compliance
  • For academic record purposes
  • For dispute resolution

After that, data may be securely deleted or anonymized.

10. Data Security

We implement:

  • Secure servers
  • Access controls
  • Encryption where applicable
  • Restricted employee access

However, no system can be guaranteed 100% secure.

11. User Rights

You may request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of data (subject to legal requirements)
  • Withdrawal of marketing consent

Requests must be made via official support channels.

12. Children's Privacy

Where minors are enrolled:

  • Consent is assumed from parent/guardian.
  • Parents may request access or correction of child data.

13. International Transfers

Currently, services are intended for India only.

Data processing may occur on servers located in India or other jurisdictions depending on service providers.

14. Third-Party Links

Our website may contain links to external websites.

We are not responsible for their privacy practices.

15. Policy Updates

We may update this Privacy Policy periodically.

Continued use of services implies acceptance of updated policy.

16. Contact Information

IMAV Learning Academy Private Limited
11th Floor, Platina Building, C-59, G-Block,
BKC Bandra Kurla Complex,
Mumbai, Maharashtra – 400051, India

Email: [email protected]

Phone: +91-8668419047

Live Chat: Available on Website