Cookie Policy

Last Updated: 17th Feb 2026

1. Introduction

This Cookie Policy explains how IMAV Learning Academy Private Limited (“Company”, “IMAV”, “We”, “Our”, “Us”) uses cookies and similar tracking technologies when you visit our website.

By continuing to use our website after seeing the cookie banner prompt, you consent to the use of cookies in accordance with this policy.

Users may manage or withdraw consent at any time through browser settings or the cookie banner preferences.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, mobile, tablet) when you visit a website. They help the website function properly and improve user experience.

Cookies may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Session duration
  • Interaction behavior

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for:

  • Website functionality
  • Secure login sessions
  • Page navigation
  • Access to course dashboards

Without these cookies, certain features may not work properly.

3.2 Analytics Cookies

We use analytics tools including GA4-based tracking to:

  • Measure website traffic
  • Understand user behavior
  • Improve website performance
  • Analyze popular pages

These cookies collect anonymized statistical data.

3.3 Advertising & Marketing Cookies

We use marketing pixels and advertising tools, including:

  • Social media pixel tracking (including Facebook Pixel)
  • Search engine advertising tools
  • Display advertising networks
  • Video platform advertising tools

These cookies help us:

  • Show relevant advertisements
  • Retarget visitors
  • Measure ad performance
  • Build custom audiences

At present, we use Google Ads but do not actively use conversion tracking.

3.4 Chat Support Cookies (Tawk.to)

We use Tawk.to chat software for live customer support.

Tawk.to may use cookies to:

  • Identify returning users
  • Store chat session information
  • Store name and email entered in chat
  • Track browser/device information
  • Maintain chat history

Chat conversations may be stored securely for customer support and quality purposes.

For more details, users may review Tawk.to’s privacy practices directly on their website.

3.5 Session Cookies

These are temporary cookies that:

  • Expire when you close your browser
  • Help maintain login sessions
  • Improve navigation performance

4. Cookie Consent Banner

When you first visit our website:

  • A cookie banner prompt is displayed.
  • You may accept or manage cookie preferences.
  • Continued browsing implies consent to essential cookies.

You may modify cookie settings via browser controls at any time.

5. Third-Party Tracking

We do NOT allow:

  • Third-party affiliate tracking cookies.

However, we may use:

  • Advertising platform cookies
  • Analytics platform cookies
  • Hosting service cookies

These third parties process data according to their own privacy policies.

6. How to Control Cookies

You can manage cookies by:

  • Adjusting browser settings
  • Clearing stored cookies
  • Blocking specific tracking cookies
  • Using private/incognito browsing mode

Please note that disabling certain cookies may affect website functionality.

7. Data Security

We take reasonable technical and organizational measures to protect data collected via cookies.

However, no internet transmission is completely secure.

8. Policy Updates

We may update this Cookie Policy periodically.

Continued use of our website implies acceptance of updates.

9. Contact Information

IMAV Learning Academy Private Limited
11th Floor, Platina Building, C-59, G-Block,
BKC Bandra Kurla Complex,
Mumbai, Maharashtra – 400051, India

Email: [email protected]

Phone: 8668419047

Live Chat: Available on Website