Frequently Asked Questions
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General Information
1. What is IMAV Learning Academy
IMAV Learning Academy is a premier EdTech platform offering live, interactive technical courses for students in grades 7-12 and beyond. We focus on practical skills like Programming, Electronics, and Robotics.
2. Are the courses live or recorded
Our primary focus is on Live Interactive Sessions led by expert instructors. However, all live sessions are recorded and made available in your dashboard for revision.
3. Do I get a certificate upon completion
Yes! Upon successfully completing a course and its final project, you will receive a verified Certificate of Completion from IMAV Learning Academy.
4. Who are the instructors
Our instructors are industry professionals and experienced educators with deep expertise in their respective fields (Coding, IoT, AI, etc.).
Enrollment & Access
5. How do I enroll in a course
Simply browse our Courses page, select the program you are interested in, and click Enroll Now. You will be guided to the secure payment checkout.
6. When do the courses start
We run cohort-based batches. New batches typically start at the beginning of every month. The specific start date is mentioned on the course details page.
7. How long do I have access to the course material
You have lifetime access to the recorded sessions, notes, and assignments even after the live course concludes.
8. Can I switch batches if I miss the start date
Yes, if you haven't attended more than 2 classes, you can request a batch transfer by contacting support. Transfers are subject to seat availability.
Live Classes & Technicals
9. What platform is used for live classes
We use Zoom or Google Meet for our live sessions. Links are shared 24 hours prior to class via email and your student dashboard.
10. What if I miss a live class
Don't worry! Every session is recorded and uploaded to your dashboard within 24 hours. You can watch it at your own pace.
11. Do I need a powerful computer
For most programming courses (Python, Web Dev), a standard laptop (Windows/Mac) with 4GB RAM is sufficient. For AI/ML, 8GB RAM is recommended.
12. Is there a mobile app
Currently, our platform is web-based and optimized for desktops/laptops to ensure the best coding experience. A mobile companion app is in development.
Payments & Refunds
13. What payment methods do you accept
We accept all major Indian payment modes including UPI, Credit/Debit Cards, Net Banking, and Wallets via our secure partner, Razorpay.
14. Is there a refund policy
Yes. You can claim a refund within 7 days of the course start date if you are unsatisfied. Please refer to our Refund Policy for details. Refund Policy
15. Can I pay in installments
EMI options are available for select high-value courses through Razorpay at checkout.
16. Are there any hidden fees
No. The price you see on the checkout page is the final price, inclusive of all taxes (GST).
Support & Careers
17. How do I clear my doubts during the course
You can ask questions instantly during the live class. Additionally, we have a dedicated Discord community for 24/7 doubt support.
18. Do you provide job assistance
For our advanced career-track courses, we provide resume reviews, mock interviews, and access to our hiring partner network.
19. How do I contact customer support
You can email us at [email protected] or call our helpline number listed in the footer.
20. Can I become an instructor at IMAV
We are always looking for talent! If you are passionate about teaching tech, check our Careers page or email your resume to [email protected].